Topic: Marketing ROI


Shape Matters: How Packaging Can Influence Purchase Choices

April 11, 2021

New York University marketing professor Priya Raghubir’s lightbulb moment about consumer behavior came in the late 1990s, when she was a new mother struggling with a fussy baby who refused to eat. One particularly exasperating day, she switched the bowl she normally used to feed her son and was amazed that he gobbled up everything. […]


Beyond the Pandemic: Eight Principles Marketers Can Use to Find Opportunities in Crises

January 14, 2021

Legendary marketing professor and consultant Philip Kotler has a stern warning for practitioners who are simply muddling through the coronavirus pandemic, waiting for a return to normal. That kind of complacency is a business killer, he says. “Marketing is no longer placing some ads in broadcast and print, and pricing your product. That’s the old […]


Measure for Measure: How Marketing Metrics Have Evolved

January 12, 2021

  For most companies, one of the key aspects to any new or ongoing initiative is being able to measure return on investment or ROI. How do we know that what we’re doing is paying off, or working better than what we’ve tried before? In the book, Marketing Metrics: The Manager’s Guide to Measuring Marketing […]


Why Startups Should Make Marketing a Priority

December 13, 2020

Getting a new business off the ground is hard. It’s so hard that 90% of them fail in the first year and only half make it to five years. The operational demands and financial constraints that start-ups face often push marketing far down a long list of priorities for founders who are struggling to turn […]


When Multichannel Marketing Doesn’t Work: A Better Strategy for Loyal Customers

December 13, 2020

Multichannel may be the holy grail of marketing, but it doesn’t work in every case or for every consumer. A new study finds that firms with multiple brands may yield a bigger payoff by following a single-channel marketing strategy, especially with the most loyal customers who shop the highest tier of product offerings. “In contrast […]


The Fox News Effect: How Media Messaging Has Consequences for Your Well-Being

November 24, 2020

  As COVID-19 cases continue to rise across the country, Americans remain widely divided in their compliance with recommended public health protocols. New research co-authored by Marketing Science Institute Academic Fellow Jean-Pierre Dubé finds that Fox News viewership is one reason why. Dubé, a marketing professor at the University of Chicago’s Booth School of Business […]


Do Offline and Online Marketing Go Hand in Hand?

October 23, 2020

With many companies focusing their marketing efforts on digital channels, direct mail can seem like an analog dinosaur. It’s easy to cast aside this traditional medium as antiquated and irrelevant against powerful platforms such as Facebook, Twitter and email, which can integrate video and use data analytics to target messages to a specific audience. But […]

2015 MSI H. Paul Root Award Announced

June 8, 2016

2015 MSI H. Paul Root Award Announced Jun 08, 2016 Ya You, Gautham G. Vadakkepatt, and Amit M. Joshi are the recipients of the 2015 MSI H. Paul Root Award for their article, "A Meta-Analysis of Electronic Word-of-Mouth Elasticity,” which appeared in the March 2015 issue of Journal of Marketing.

Most-downloaded Paper Tackles Marketing ROI “Ambiguity”

February 10, 2016

Most-downloaded Paper Tackles Marketing ROI “Ambiguity” Feb 10, 2016 “Marketing Return on Investment: Seeking Clarity for Concept and Measurement” by Paul Farris, Dominique Hanssens, James Lenskold, and David Reibstein earned the 2015 MSI Top Download Award.  

Open-Source Library Aims to Overcome Marketing Language Barrier

August 7, 2014

Open-Source Library Aims to Overcome Marketing Language Barrier Aug 07, 2014 Launched in August, the “Common Language in Marketing” project is an open-source, curated library of advertising and marketing terminology and metrics.

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