Topic: Consumer Behavior & Insights

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What’s Mine is Ours: How Consumption is Changing

April 11, 2021

Technology hasn’t just changed the way consumers use goods and services, it’s also changed the way they own them. Music collections, for example, have evolved from hundreds of alphabetically-organized records on a shelf, to carefully edited digital libraries, to the 2021 version — a list of songs stored on Spotify or some other streaming platform. […]

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Shape Matters: How Packaging Can Influence Purchase Choices

April 11, 2021

New York University marketing professor Priya Raghubir’s lightbulb moment about consumer behavior came in the late 1990s, when she was a new mother struggling with a fussy baby who refused to eat. One particularly exasperating day, she switched the bowl she normally used to feed her son and was amazed that he gobbled up everything. […]

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Marketing and Politics: How the Presidency Plays a Role in Consumer Behavior

January 24, 2021

Everybody loves a winner. It’s human nature to herd to the winning side in order to reap the benefits of belonging to a dominant group. That maxim has long held true in sports, and new research shows how it applies to the complicated relationship between politics and branding. Following a major election, consumer preferences shift. […]

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Marketing Sustainability: Why Being Eco-Conscious May Not Lead to Sales Success

January 12, 2021

  When you go shopping, how much does sustainability play into the choices you make? As people grow more aware of environmental, social and economic issues facing various parts of the world, eco-friendly products are increasingly being offered to consumers. But that doesn’t necessarily mean that these companies or products do well in sales or […]

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The Fox News Effect: How Media Messaging Has Consequences for Your Well-Being

November 24, 2020

  As COVID-19 cases continue to rise across the country, Americans remain widely divided in their compliance with recommended public health protocols. New research co-authored by Marketing Science Institute Academic Fellow Jean-Pierre Dubé finds that Fox News viewership is one reason why. Dubé, a marketing professor at the University of Chicago’s Booth School of Business […]

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How to Get Consumers to Keep Reading Your Content

November 11, 2020

Content is king, but that doesn’t matter much if nobody is reading it.  Consumers are deluged with so much information from so many different sources – there are more than 4.5 million daily blog posts alone — that it’s hard for marketers to know whether their messages are getting through. Clicks and page views can […]

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