Understanding Customers and the Customer Experience Key Insights and Ideas
Presentation
Katherine N. Lemon, Boston College and Peter Verhoef, University of Groningen
Aug 20, 2015
Please login to see this resource
This content is available to MSI members only. Please log in to your member account to view.
By using MSI.org you agree to our use of cookies as identifiers and for other features of the site as described in our Privacy Policy.
