Presentation

MSI Forum 2026: Summary: AI, Consumers, and Trust – Adobe‘s Data-Based Perspective

Taylor Schreiner

Adobe Digital Insights

Mar 19, 2026

Using data from billions commercial web journeys, billions more creative and generative AI events, and more than 1 trillion transactions, Adobe has a uniquely broad, deep, and timely perspective on the consumer experience of AI. Taylor Schreiner, head of Adobe Digital Insights, will tell the story of this unprecedentedly rapid revolution in both the use of and trust in AI. Together we will explore the future implications of the story the data are telling.

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