Working Paper

Design and Evaluation of Personalized Free Trials

Hema Yoganarasimhan

University of Washington

Abhishek Pani

Adobe Systems Inc.

Ebrahim Barzegary

University of Washington

Oct 12, 2020

Download

Develops a multi-stage machine-learning framework for personalized targeting policy design and evaluation analyzing data from a field experiment by a leading SaaS firm where new users were randomly assigned to 7, 14, or 30 days of free trial. Uses an Inverse Propensity Score (IPS) reward estimator to evaluate the reward or gain from each targeting policy.

By using MSI.org you agree to our use of cookies as identifiers and for other features of the site as described in our Privacy Policy.