Working Papers

The Determinants and Outcomes of Internet Banking Adoption

Lorin Hitt, Mei Xue, and Pei-yu Chen

Jan 1, 2007

Develops a model that relates online banking adoption to customer demand for banking services, the availability of alternative channels, customers’ efficiency in service coproduction, and network effects.

By using you agree to our use of cookies as identifiers and for other features of the site as described in our Privacy Policy.