Cultivating the Customer Asset
Poster: Love, Lies, and Money: Financial Infidelity within Romantic RelationshipsApr 15, 2019 Hristina Nikolova, Boston College
Romantic relationships are built on trust, yet when it comes to money, partners are not always honest about their financial practices.
Poster: Break Through the Clutter and Promote PersuasionApr 15, 2019 Daniella Kupor, Boston University
Daniella Kupor will describe research which finds that framing messages and offerings around the notion of change can enhance persuasion by stimulating a precious cognitive reaction: the curiosity to learn more.
Poster: Branding in the New World: How Luxury Consumption, Social Comparison, and Brand Secrecy Impact Symbolic ConsumptionApr 15, 2019 Dafna Goor, Harvard University
Good Vibrations: Consumer Responses to Technology-Mediated Haptic FeedbackApr 12, 2019 Rhonda Hadi and Ana Valenzuela, 2019, 19-116-04
Mobile marketers and gadget designers, take note: In the right setting - such as physical fitness and health contexts, haptic feedback may be an easy way to positively influence consumers’ responses to the message and the sender. Paired with an encouraging message, a vibrotactile alert can create a sense of “social presence” in what may otherwise feel like a cold technological exchange.
Connecting with the Right Customer with the Right Message at the Right Time: U.S. Pharma PerspectiveApr 05, 2019 Kartik Shukla, Senior Director, Marketing IV Iron Franchise, Daiichi Sankyo, Inc.
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