Research Recaps

Are Your Internal Selling Processes Driving Away Sales?

Key Takeway

Efficient internal selling processes (ISPs) elude even market leaders. One global manufacturer reports that inside-firm reps and field reps spend 75% and 45% of their time, respectively, dealing with internal sales support and deal tracking. Such inefficiencies may lengthen sales cycles, impair customer satisfaction, and even drive customers away.

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