Christopher Frank, Vice President Marketplace Insights, American Express Company
Information is essential to making intelligent decisions, but more often than not, it overwhelms us in today’s data-rich environment. Decisions are being made at faster rates, however these decisions are often made by consensus—reflecting a flight to safety rather than serving as a catalyst for change. The root cause are teams aiming to make decisions with minimal uncertainty or said another way – the perfect decision. This MSI presentation will discuss a fresh approach to tackling a core paradox – how do you improve the speed and confidence of decision-making in an environment of incomplete information?
Related ConferenceFeb 27 – 28, 2019
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