How SciFi Is Changing the Future of Retail

Kyle Nel, Executive Director at Lowe's Innovation Lab, Lowe’s Home Improvement

Lowe’s Innovation Labs (LIL), the disruptive technology arm of home improvement retailer Lowe’s, is breaking new ground by leveraging professional science fiction writers to create intuitive narratives, in comic book form, about how technology could benefit consumers and change the future of the business.

Envisioning a future where technology could significantly change the retail customer experience, the company has introduced the Lowe’s Holoroom, an augmented reality home improvement design tool, the OSHbot autonomous retail service robot, and in-store 3D scanning and printing services.

Kyle Nel will explain how Lowe’s Innovation Labs has approached the innovation process and successfully introduced such technology to real-world consumer audiences. He will outline the evolution of exponential technologies and present the case for why this technology is poised to forever change human behavior, customer experiences, and consumer communications.

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