The Effects of Mobile Apps on Shopper Purchases and Product ReturnsJan 3, 2017 Unnati Narang and Venkatesh Shankar, 2017, 17-100
This study offers new insights about the effects of mobile app adoption on shopping behavior across channels--and suggests managerial caution against “all-in-one” app designs.
Social TV, Advertising, and Sales: Are Social Shows Good for Advertisers?Dec 14, 2016 Beth L. Fossen and David A. Schweidel, 2016, 16-135
Good news for retailers and TV networks: Social TV activity boosts online sales for advertisers.
Does Offline TV Advertising Affect Online Chatter? Analysis of Quasi-Experimental Data Using Synthetic ControlNov 4, 2016 Gerard Tellis and Seshadri Tirunillai, 2016, 16-130
Why marketers should consider effects of TV advertising on consumer reviews and blogs: This study finds that TV ads can accelerate virality and boost brand visibility in online chatter.
The Impact of Emotions on the Persuasiveness of Detection versus Prevention Health AppealsOct 7, 2016 Meng-Hua Hsieh, Chethana Achar, and Nidhi Agrawal, 2016, 16-128
Actionable insights for managers on how to boost the persuasive power of "detection" health messages.
Why Firms Should Invest in Social MediaAug 25, 2016
Firm content on social media strengthens the effect of TV and email marketing.
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