Automating Online-Offline Data Merger for Integrated MarketingNov 5, 2018 Chenshuo Sun, Anindya Ghose, and Xiao Liu, 2018, 18-136-11
This innovative online-to-offline data merging scheme shows how capitalizing on consumers’ omni-channel behavioral data can help marketers achieve better user segmentation and engagement prediction.
Leveraging the Power of Images in Predicting Product Return RatesOct 29, 2018 Daria Dzyabura, Siham El Kihal, and Marat Ibragimov, 2018, 18-135-10
How firms can use visual analytics to predict and better-manage online product return rates
Customer Segmentation, Leapfrogging, Switching, and Cannibalization in the Context of Disruptive Technological ChangeOct 25, 2018 Deepa Chandrasekaran, Gerard J. Tellis, and Gareth M. James, 2018, 18-134-10
Based on a multi-country dataset, this study models five adopter segments for successive technologies and shows how each may contribute to cannibalization and disruption of incumbents.
The Economic Value of Meta-Report Cards: The Case of AutomobilesOct 25, 2018 Guneet Kaur Nagpal and Rajdeep Grewal , 2018, 18-133-10
Meta-report cards offer value to consumers and marketers by reducing search costs and sending a quality signal.
The Impact of Artificial Agents on Persuasion: A Construal Level AccountOct 22, 2018 Tae Woo Kim and Adam Duhachek, 2018, 18-132-10
When artificial agents make recommendations, consumers are more persuaded by messages that focus on "how" rather than "why" they should use the product or service.