The Effects of B2B Service Innovations on Firm Value and Firm Risk: How Do They Differ from Those of B2C Service Innovations?Nov 21, 2016 Thomas Dotzel and Venkatesh Shankar, 2016, 16-132
What are the return and risk outcomes of B2B and B2C service innovations?
Feeling of Missing Out (FOMO) and Its Marketing ImplicationsNov 16, 2016 Ceren Hayran, Lalin Anik, and Zeynep Gürhan-Canli, 2016, 16-131
Is FOMO (feeling of missing out) a boon or threat for marketing? This study looks at what drives FOMO and the implications for customer loyalty and revisit and recommendation intentions.
Does Offline TV Advertising Affect Online Chatter? Analysis of Quasi-Experimental Data Using Synthetic ControlNov 4, 2016 Gerard Tellis and Seshadri Tirunillai, 2016, 16-130
Why marketers should consider effects of TV advertising on consumer reviews and blogs: This study finds that TV ads can accelerate virality and boost brand visibility in online chatter.
Rumination and Financial Decision Making among the PoorOct 13, 2016 Gita Venkataramani Johar, Rachel Meng, and Keith Wilcox, 2016, 16-129
Why do economically disadvantaged consumers make myopic financial decisions such as overborrowing and taking on harmful loans? This study points to "financial rumination" and tests two strategies for reducing ruminative thinking to improve financial decision making.
The Impact of Emotions on the Persuasiveness of Detection versus Prevention Health AppealsOct 7, 2016 Meng-Hua Hsieh, Chethana Achar, and Nidhi Agrawal, 2016, 16-128
Actionable insights for managers on how to boost the persuasive power of "detection" health messages.