Conference Archive

Explore past MSI events

Recent Conferences

  • The Charles Hotel, Cambridge, Massachusetts

    Managing Customer-Relevant Innovation

    Consumer insights and new product ideas are a dime a dozen, but few ever pay off as profitable products and services. Similarly, managing the new product development process can be easy—as long as you don’t let customers get in the way! The real challenge…

  • The Seaport Hotel, Boston, Massachusetts

    Board of Trustees Meeting: New Frontiers for Growth [Spring 2005]

    The topic of growth was voted the top priority for three of the four "communities of interest" in MSI member companies. This Trustees Meeting explored how managers and scholars are responding to this growth imperative by rethinking marketing strategy and…

  • Charleston Place Hotel, Charleston, South Carolina

    Brand Architecture and Corporate Reputation

    As firms expand their brands into new and related categories and market multiple brands within a category, decisions about brand architecture are of paramount importance. Brand architecture deals with brand hierarchies and brand portfolios—how a firm chooses…

  • Yale University, New Haven, Connecticut

    Collaborative Research

    To address an increasing concern that academic research and managerial concerns are on divergent paths, MSI and the Journal of Marketing Research launched a competition to stimulate practitioner/academic collaborative research. This conference will showcase…

  • The Palace Hotel, San Francisco, California

    Board of Trustees Meeting: Closing the Gap Between Promise and Practice [Fall 2004]

    Companies continue to struggle to turn marketing promises into business outcomes. Time and effort spent developing improved theories and methods which aren't put into practice are wasted. Ultimately, such empty promises undermine an organization's…

  • The Driskill Hotel, Austin, Texas

    Integrating Customer Insights into Company Actions

    Increasingly, companies realize that good products alone do not provide sustainable advantage in the marketplace. To be successful, companies must acquire a deep understanding of the customer, built on insights that capture important and prevalent consumption…

  • Marriott Copley Place
    Boston, Massachusetts

    Hot Thoughts on Innovation: Insights at the Intersection of Marketing and Technology

    (Immediately preceding the 2004 AMA Summer Marketing Educators’ Conference) The theme of this conference is innovation, broadly defined. Topics will cover the marketing and development of technology-based products. The conference will highlight recent…

  • London Business School, London, England

    Does Marketing Measure Up? Performance Metrics Practices and Impacts

    “Marketing metrics” are defined as the indicators top management use (or should use) to track and assess the marketing performance of a business or business unit. Presentations focused on the perspective of top management; topics included metrics for new…

  • The Charles Hotel, Cambridge, Massachusetts

    Board of Trustees Meeting: Recurring Challenges, Emerging Issues, and Next Practices [Spring 2004]

    The Spring 2004 Trustees Meeting and Conference will play a pivotal part in MSI’s biennial priority-setting process. Leading thinkers from business and academia will provide perspectives on the major issues facing marketing and explore implications of…

  • The Fuqua School of Business, Duke University, Durham, North Carolina

    Customer Management

    Jointly hosted by Marketing Science Institute and the Teradata Center for Customer Relationship Management at Duke University, this conference will address one of MSI’s top research priorities—Managing Customers. Practitioners and academics will discuss…

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